There’s a new way of working. It’s called smart working. It was born thanks to the incentive of new technologies and permits a more flexible approach to production with benefits for companies and employees.
For example, workers have a possibility to connect being anywhere and using any device, without obligation to respect schedules or undertake transfers. For the company, there’s an opportunity to improve productivity and reduce the costs. Smart workers start to be seen in Italy, even if a certain culture, linked to the concept of the past, dampens this transformation.
The context has changed significantly compared to a few years ago, when the permanent employment was the only accomplishment for a lot of people, career ladder was rather predictable and linear, the legislation always meant to protect and the labor market was “simpler”. Unfortunately, the families, schools and institutions seem to struggle to realize this and to introduce this new approach to the world of work to the young people.
In many areas still lives the idea, adopted also from a very deep-rooted trade union or corporate culture, that it is better to maintain the acquired positions, refusing any change that might somehow call them into question. In this context, losing a job, is still considered to be a rather heavy disgrace.
As a result, they are still only few of those who believe it is essential to acquire new, more favorable on the labor market, skills and, to be honest, even the companies don’t do a lot to change the old attitude.
Smart workers should be able to put themselves on the line and reinvent almost on a daily basis, relying only on their professional skills. The example can be seen everywhere but above all in the United States where this new generation of very “skilled” workers represents a constantly growing phenomenon. These people do not establish their relationship with the company in a relational manner, they have limited loyalty and exercise the personal transaction with the company, while maintaining their autonomy.
In the other words, these people collaborate with the company as long as it suits them, first in financial terms but then also, and above all, because they can increase their skills, ready to abandon it for other experiences if these conditions are no longer occurring.
To sum it up: company and employee create a psychological contract, less relational and more transactional. For those who work it is important that the maturing experience is presented as an opportunity to develop new skills, in view of employability. For companies on the other hand is important that those who work help to add value to the enterprise. The relationship lasts until it satisfies both.
In this perspective, the Italian companies seem to have assumed wait-and-see attitude. They fear that this new way of understanding work somehow threaten a social dimension of the company, moreover, the lack of control and clearly defined rules and responsibilities might reduce the performance and above all expose the enterprise to security and privacy problems .
In short, the way to achieve the change that leads to the evolution of smart worker figure is still long and, as usual, passes through a profound cultural transformation of our custom to interpret reality.